She scowled, “Look… I don’t know what kind of a namby-pamby place you worked before, but I don’t call anyone by their first name. It breeds familiarity and that leads to a breakdown in authority.
I refer to my employees by their last name only … Smith, Jones, Baker …that’s all.

I am to be referred to only as Mrs. Robertson. Now that we got that straight,   what is your last name?”
The new guy sighed, “Darling………… My name is John Darling.”